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Location :Home > Customer support > FAQ
- Q: Clientop FAQ 1
- A:
1. About the quality
All of our product will be testing before shipping . So you can be assured the quality of our products .
However, If you found any problem after received the goods , Please feel free contact to our saleman .
We will be willing to deal with your problem at the first time .2. About warranty
Clientop will give our customer a best after-sale service , So we will offer one year warranty for most of our products and professional technical support .3. About shipping
Clientop will send out the goods as soon as possible . Usually lead time should be within three days if your purchase order is not special .
For the shipping cost , Please feel free contact to our saleman for the details . We will give you a best price for the shipping cost .
Because Clientop have a good shipping agent which will give us a competitive price . So the price will be more cheaper.4. About LCD controller board /LCD TV board / LCD advertising board and accessories
These products need to pre-programmed the correct firmware for your LCD/LED panel .So you have to contact to us before purchase your order and let me know more details about your LCD/LED panel .
Such as tell us the model number of the panel which you want to use with our products . Then our technicist will pre-programmed the correct firmware for you .
Clientop also can supply all the necessary accessories for LCD monitor / LCD TV set / Advertising machine . Such as : LCD/LED panel , LCD/LED controller board , Advertising board , Panel cable , Inverter , LED driver , OSD board , power supply ,etc .
So if you also need other accessories for your project . Please contact to us .
It will help to save your time and money if you can get more goods which can be use in your project .We will be willing to make you more convenience !
5. About Mass order
If you are interested in our products and want to purchase a large quantity from us . Pleaes feel free contact our saleman to get the better price .
Clientop will give all customer the best price and service !!!Thanks for your support and hoping you enjoy your shopping in our store !