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  • Location :Home > Customer support > FAQ
    Q: Clientop FAQ 1
    A:

    1. About the quality
    All of our product will be testing before shipping . So you can be assured the quality of our products .
    However,  If you found any problem after received the goods , Please feel free contact to our saleman .
    We will be willing to deal with your problem at the first time .

     

    2. About warranty
    Clientop will give our customer a best after-sale service , So we will offer one year warranty for most of our products and professional technical support .

     

    3. About shipping
    Clientop will send out the goods as soon as possible . Usually lead time should be within three days if your purchase order is not special .
    For the shipping cost , Please feel free contact to our saleman for the details . We will give you a best price for the shipping cost .
    Because Clientop have a good shipping agent which will give us a competitive price . So the price will be more cheaper.

     

    4. About LCD controller board /LCD TV board / LCD advertising board  and accessories
    These products need to pre-programmed the correct firmware for your LCD/LED panel .

    So you have to contact to us before purchase your order and let me know more details about your LCD/LED panel .

    Such as tell us the model number of the panel which you want to use with our products . Then our technicist will pre-programmed the correct firmware for you .

    Clientop also can supply all the necessary accessories for LCD monitor / LCD TV set / Advertising machine . Such as : LCD/LED panel , LCD/LED controller board , Advertising board , Panel cable , Inverter , LED driver , OSD board , power supply ,etc .

    So if you also need other accessories for your project . Please contact to us .
    It will help to save your time and money if you can get more goods which can be use in your project .

    We will be willing to make you more convenience !

     

    5. About Mass order
    If you are interested in our products and want to purchase a large quantity from us . Pleaes feel free contact our saleman to get the better price .
    Clientop will give all customer the best price and service !!!

    Thanks for your support and hoping you enjoy your shopping in our store !

     

     

  • 深圳凯拓创视科技有限公司  Email:info@clientop.com  Tel:0086 755 33119906  备案号:粤ICP备09040840号-1
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